Getting Started
Set up your account, business details and first restaurant location.
Account setupBusiness profileOpening hoursUser access
TABTAKE HELP CENTRE
Find answers and get more from TabTake
Browse setup guidance, product help and troubleshooting resources for restaurant ordering, operations, delivery, payments and customer tools.
Support Hub
Restaurant Knowledge Base
Online Ordering & MenusSetup Guide
Kitchen Ticket PrintersTroubleshooting
Staff Access & RolesProduct Help
BROWSE HELP
Choose a topic
Online Ordering
Learn how to configure menus, checkout, collection, delivery and scheduled orders.
Ordering websiteCollectionDeliveryScheduled orders
Order Management
Understand incoming orders, order statuses and fulfilment workflows.
Order dashboardStatus updatesOrder historyCancellations
Menu Management
Manage categories, products, prices, modifiers and availability.
Menu itemsPricingModifiersAvailability
Kitchen and Printing
Set up kitchen workflows, tickets and supported printer processes.
Kitchen ticketsPrinter setupPreparation stagesTroubleshooting
Delivery Management
Manage delivery areas, direct orders, marketplaces and courier handovers.
Delivery zonesDelivery chargesMarketplace ordersHandover status
Payments
Review payment methods, transaction statuses and supported integrations.
Card paymentsCash paymentsPayment statusPayment providers
Integrations
Connect supported delivery, payment and operational services.
DeliverooUber EatsJust EatStripeKitchen printers
Team and Permissions
Manage staff access, roles and location-level permissions.
Invite usersRolesPermissionsLocation access
Customer and Growth Tools
Use promotions, loyalty, CRM and analytics more effectively.
PromotionsLoyaltyCustomer CRMAnalytics
POPULAR TOPICS
Frequently viewed help
Getting Started
How to set up restaurant business details
Add restaurant information, contact details, opening hours and service options.
Menu Management
How to create and update menu items
Manage item names, prices, descriptions, modifiers and availability.
Order Management
How to manage incoming orders
Review new orders, update statuses and move orders through fulfilment.
Online Ordering
How to configure collection and delivery
Set ordering availability, fulfilment options and customer instructions.
Integrations
How to connect delivery integrations
Review supported setup requirements for Deliveroo, Uber Eats and Just Eat.
Team Management
How to manage team permissions
Give staff appropriate access based on their role and restaurant location.
Kitchen and Printing
How to troubleshoot kitchen printing
Review printer connection, ticket formatting and common workflow issues.
Payments
How to check payment status
Understand successful, failed, pending and cash-payment states.
QUICK START
Start using TabTake in four steps
1
Add your restaurant
Enter business details, location information and opening hours.
2
Build your menu
Add categories, products, prices, modifiers and availability.
3
Configure ordering
Choose collection, delivery, scheduled ordering and payment options.
4
Test the workflow
Place a test order and review order, kitchen and fulfilment steps.
QUICK TROUBLESHOOTING
Check these basics first
Diagnostic Checklist
Include screenshots, the affected page and the steps that caused the issue when contacting support.
Still need help?
Browse Resources
Explore TabTake Learn pages for practical guidance across restaurant technology and operations.
Check Product Updates
Review recent platform improvements and planned functionality.
Contact the Team
Send the TabTake team details about your question or issue.
Explore related resources
Product Updates
Review new features, improvements and upcoming functionality.
Restaurant Technology
Understand the systems used across ordering, kitchens, payments and delivery.
Operations
Explore practical restaurant workflows for orders, menus and teams.
Restaurant Guides
Browse practical guidance for restaurant owners and hospitality teams.
Help Centre FAQs
The Help Centre provides guidance for account setup, ordering, menus, operations, delivery, payments, integrations and customer tools.
NEED MORE HELP?
Get the guidance you need to keep your restaurant moving
Browse TabTake resources or contact the team with details about your question or technical issue.